You have several options for contacting us on Support questions.
Please call us during normal business hours, we will then pass on your support request to our experienced support staff who will support you personally with your problem.
Or send us a fax or email with a detailed description of your problem. It may be helpful to attach data or screen shots to the support request so that our support staff can reproduce the problem and provide a faster solution.
- the platform you use
- information on the layout programm used with version number
- XTension/PlugIn version
- product number or keycode of the XTension/PlugIn
You can find this information in your layout programme by opening the "About." dialogue in the XTension/PlugIn menu.
